We bring life to learning and learning to life.

Previous Items


The Subject Line. Did You Get My Attention? - May 24, 2010

Download PDF (254 KB PDF)

Ten Tips for Answering Email from Angry Customers - March 23, 2010

Download PDF (102 KB PDF)

Measuring the Value of Training - March 22, 2010

Download PDF (122 KB PDF)

Thrive! - March 17, 2010

Download PDF (176 KB PDF)

Tips For Energizing and Engaging Your Learners. - January 28, 2010

Download PDF (231 KB PDF)

Forward On The Laughter - January 26, 2010

Download PDF (304 KB PDF)

December 2009 Newsletter - December 9, 2009

Download PDF (259 KB PDF)

Delivering Customer Service Excellence - November 30, 2009

Download PDF (405 KB PDF)

October 2009 Newsletter - October 1, 2009

Download PDF (298 KB PDF)

Delegating Successfully: Using the Power of Others - September 30, 2009

Download PDF (264 KB PDF)

Is it a contract or a grant agreement? You make the decision! - September 29, 2009

Download PDF (119 KB PDF)

Victoria Executive Centre Map - September 4, 2009

Download PDF (1424 KB PDF)

Transformational Leadership - August 18, 2009

Download PDF (340 KB PDF)

Contracting Compromises: Triumph or Tragedy - August 11, 2009

Download PDF (100 KB PDF)

Emerging Perspectives in Contracting - August 10, 2009

Download PDF (156 KB PDF)

There is a New Diversity Issue - June 18, 2009

Download PDF (113 KB PDF)

Managing the Generation Mix - June 16, 2009

Download PDF (254 KB PDF)

For best results, download the PDF file to your hard drive before reading or printing it, rather than viewing it in your browser. Right-click (PC) or Control-click (Mac) on the link and choose Save or Download. You will need Adobe Reader.


DID YOU KNOW?

We now have a Preparing Briefing Notes Workshop scheduled on February 22, 2012 in Victoria and a Performance Measurement in the Public Service Workshop scheduled on February 23, 2012 in Victoria. To Register, click on the Register Tab in the blue bar above.