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Managing Time and E-Mail Effectively

Regain control of your time and your in-box.

Course Description

This workshop, which is delivered in partnership with Polar Bear, gives you the technical expertise and soft skills to tame your email and manage your time more effectively. It is conducted in a computer lab for hands-on Outlook 2002 proficiency.

Using an integrated lecture and hands-on computer format, the workshop will lead you through proven time management techniques to develop habits that will allow you to work smarter. Using MS Outlook 2002 technology, you will achieve more personal control, and gain a greater sense of accomplishment and achievement – daily.


Participants should have:

  • Several months experience using Outlook 2002
  • The fundamental knowledge of Outlook 2000/2002 and applicable skills
  • Familiarity with a MS Windows operating system, and know the basics of file management and general navigating in Windows Explorer

Learning Objectives

At the end of the course participants will be able to:

Email Management:

  • Utilize the find feature
  • Sort, group and filter
  • Utilize the category field
  • Share your calendar with others
  • Customize the Outlook bar
  • Create and utilize templates
  • Create, modify and reuse the rules in Outlook
  • Archive messages and retrieve the archive

    Time Management:

  • Define and apply the basic principles of time management
  • Plan and prioritize goals and related tasks
  • Identify and learn to overcome procrastination
  • Delegate work effectively to others
  • Develop and maintain an action plan for time management

Competencies Addressed

  • Enhanced time management and organization skills
  • Improved personal effectiveness and results

Instructional Approach

Demonstrations and hands-on activities in a computer lab setting. Lecture, discussion and individual and group activities.

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